Burleigh Heads plumbers, drainers and gas fitters

Find the cause. Fix it properly.

Leaks, blocked drains and worn fittings across Burleigh Heads and the southern Gold Coast, diagnosed before anything gets replaced and quoted before we start.

or call (07) 5550 0060

What it costs

Eight jobs, one docket.

Grouped the way the vans are stocked, not alphabetised. Every price is a range you can read before you ring, and the call-out fee comes off the invoice the moment the work goes ahead.

See the packages and the call-out structure

Burleigh Heads, QLD 4220

We work out why the leak, the blockage or the cold shower happened before we replace anything, and we say the price out loud before we start.

Since 2013 One ute out of Burleigh Waters, now two vans in Burleigh Heads
9,800+ Jobs completed across the southern Gold Coast
Under 2% Return visits on the same repair, measured across the last three years
QBCC + gas licensed Dane and Sam both hold plumbing, drainage and Queensland gas work licences

The difference

Diagnose before you replace.

Nobody was being paid to find the cause. They were being paid to make the noise stop for a fortnight, and that is the business Dane started Tallebudgera Plumbing & Gas to not be. A retired couple in Palm Beach had already paid three different blokes to replace three different washers on the same wet patch before we found the pinhole in the wall behind them. That is the rule we still work to: nothing gets replaced until we can say why it failed.

Fix the cause once, at a price we said out loud before we started.

Diagnose before you replace Price said out loud first Under 2% return-visit rate

The way it usually goes

  • Replace a part and see if the noise stops
  • Three call-outs, three different guesses
  • The price arrives on the invoice
  • The drain gets cleared and left

The way we do it

  • Isolate, listen, pressure test, then say what failed
  • One visit, one written cause
  • The price is said out loud before we start
  • The drain gets cleared, then filmed, so you know why

How a job runs

Six steps, in the ad's own order.

Isolate, inspect, replace, clear, test, wipe down. The same order on a $150 washer and a $4,900 heat pump install, just more time inside steps two and three.

01 / Isolate

Supply off before a fitting comes apart

02 / Inspect

Cause found before anything is quoted

03 / Replace

Only the part that actually failed

04 / Clear

The line cleared, then filmed

05 / Test

Pressure and temperature checked

06 / Wipe down

Left drier than we found it

  1. 01 / Isolate

    Supply off before a fitting comes apart

    The stop tap gets closed first, every job, emergency call-outs included. Nothing gets touched at mains pressure.

  2. 02 / Inspect

    Cause found before anything is quoted

    Acoustic listening, a pressure test, or a camera down the line. Nothing gets replaced until we can say why it failed.

  3. 03 / Replace

    Only the part that actually failed

    A washer instead of a mixer, a seat instead of a tap. WaterMark certified parts, and the old ones leave with us.

  4. 04 / Clear

    The line cleared, then filmed

    Drain machine or jetter, matched to what the camera found. Footage handed over on the day, on every drain job.

  5. 05 / Test

    Pressure and temperature checked

    Every reconnected fitting is pressure tested. Every hot water job is checked at the delivered temperature.

  6. 06 / Wipe down

    Left drier than we found it

    The bench, the cupboard floor and the tiles get wiped down and the old parts leave with us, or the call-out is on us.

Dane wiping down the bench after the job, the last step in the ad's own order

"Left drier than we found it" is not a slogan, it is the last item on the job sheet. The bench, the cupboard floor and the tiles get wiped down before the van leaves.

Emergencies

Burst pipe at 11pm is not a tap washer at 2pm.

The after-hours phone is answered by one of us, not a message bank. We would rather talk you through turning the water off than let you sit up worrying about it.

After hours, answered, not diverted

The after-hours phone is 0491 570 110 and it is answered, not diverted to a message bank. First thing we do is talk you through turning the water off at the meter, then we quote the after-hours rate before we leave the depot. If it can safely wait until morning at the standard rate, we will tell you that instead.

  1. 1 Ring (07) 5550 0060, day or night.
  2. 2 We talk you through turning the water off at the meter.
  3. 3 The after-hours rate is quoted before we leave the depot.
  4. 4 If it can honestly wait until morning at the standard rate, we say so.

The numbers

The numbers.

Counted since 2013, and the one we actually watch is how often we have to come back.

9,800+ Jobs completed since 2013 Across Burleigh Heads and the southern Gold Coast
under 2% Return visits on repairs Measured across the last three years
under 90 minutes Average emergency arrival Inside the service area during business hours
610 Drains cleared last year Kitchen, laundry, toilet, main line and stormwater
about 2.1 million litres Water saved on logged leak repairs Estimated across the leaks we found and fixed last year

Credentials and cover

  • QBCC-licensed plumbers and drainers (Queensland)
  • Queensland gas work licences held by both licensed plumbers
  • Backflow prevention and thermostatic mixing valve endorsements
  • Member, Master Plumbers' Association of Queensland
  • Public liability insurance, with QBCC home warranty cover on eligible work

Service area

Eighteen suburbs, one radius.

Burleigh Heads out to Currumbin, Robina and Reedy Creek, across the southern Gold Coast. Sitting just outside it? Ring and we will tell you straight.

Mermaid Waters Broadbeach Waters Clear Island Waters Burleigh Waters Varsity Lakes Tallebudgera Robina Reedy Creek Mudgeeraba Tallebudgera Valley Elanora Mermaid Beach Nobby Beach Miami Palm Beach Currumbin Currumbin Waters Burleigh Heads Head office 25 km service radius

Every suburb we cover

  • Burleigh Heads
  • Burleigh Waters
  • Miami
  • Mermaid Beach
  • Mermaid Waters
  • Nobby Beach
  • Broadbeach Waters
  • Clear Island Waters
  • Varsity Lakes
  • Robina
  • Reedy Creek
  • Mudgeeraba
  • Tallebudgera
  • Tallebudgera Valley
  • Elanora
  • Palm Beach
  • Currumbin
  • Currumbin Waters

What each pocket usually books

What the southern Gold Coast says

Sixteen reviews.

Dane found a pinhole leak inside the laundry wall in about forty minutes, after two others had guessed at it. Cut a neat hole, fixed it, patched it back. The bill came in under what the guessing had already cost us.

Marnie T., Burleigh Heads Leak detection and repair

Read all sixteen, filtered by service

  • Kitchen drain blocked on a Sunday night. He talked me through where the overflow gully was so it did not come up inside, then came out first thing Monday at the normal rate rather than charging me weekend money for something that could wait.

    Josh W., Burleigh Waters Emergency plumbing call-outs

  • Hot water died the week the grandkids were staying. Sam tested it, said it was the element and not the tank, and had it running again the same afternoon for a fraction of what I had braced myself for.

    Karen P., Palm Beach Hot water systems

  • Replaced every flexi hose in the house after I asked about one of them. Showed me the date stamped in the collars. Two were fifteen years old.

    Steph L., Varsity Lakes Worn fittings and flexi hose replacement

Book a plumber

Tell us what it is doing and we will come back to you, or call us and speak to someone now.

or call (07) 5550 0060

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Ring us

(07) 5550 0060

Kate answers the desk through opening hours.

Hours

  • Mon to Fri 6:30am to 4:30pm
  • Sat 7:00am to 12:00pm
  • Sun Closed

After hours

The after-hours phone is 0491 570 110 and it is answered, not diverted to a message bank. First thing we do is talk you through turning the water off at the meter, then we quote the after-hours rate before we leave the depot. If it can safely wait until morning at the standard rate, we will tell you that instead.

What we promise

  • Every job quoted before we start, and the quote is what you pay unless you ask for more work
  • Twelve-month warranty on our workmanship, on top of the manufacturer warranty on parts
  • The same blockage inside ninety days is re-cleared at no charge
  • The call-out fee comes off the invoice when the work goes ahead
  • The area is left dry and wiped down, or the call-out is on us